Your data, your choice
Delete your TripSarthi account and data
You can ask us to delete your TripSarthi account and the data in your workspace at any time. This page explains how, what is removed, and what the law requires us to keep.
How to ask
- In the app or on the web: sign in, open Help & support and send a request titled “Delete my account”. This proves the request comes from you.
- Or by form / e-mail: use the contact form (choose “Delete my account and data”) or write to manglesh@gamavis.com from the e-mail address you registered with. We may ask one question to confirm it is you.
Only the workspace owner can ask for the whole workspace to be deleted. A team member can ask us to delete their own login.
What we delete
- Your login details, profile and phone-app sign-ins and push tokens.
- Your contacts, enquiries, quotes, bookings, travellers, passport details, uploaded documents, WhatsApp conversations and files, tasks, notes, templates and settings.
- Connections to WhatsApp, Meta, Google and payment accounts (we also revoke the access tokens we hold).
What we must keep
- Tax invoices and credit notes TripSarthi issued to you, and the payment records behind them: Indian GST law requires us to keep them for several years. They are kept only for that purpose.
- Backups: deleted data leaves our backups within 30 days.
- Records we need to handle a dispute or comply with a legal request, only for as long as needed.
How long it takes
We confirm your request within 2 working days and complete the deletion within 30 days. We e-mail you when it is done. Deletion cannot be undone, so export anything you want to keep first (contacts, reports and invoices can be downloaded from the app).